Terms of Service

Version 2026-10-25-draft · Effective October 25, 2026.

These terms govern your use of Ledgehaven's website, client portal and services, provided by Ledgehaven, a Zoe Ophelia Holdings Company.

The service

Ledgehaven provides bookkeeping software and related support, including bank feeds, categorization, reconciliation, invoicing tools, financial reports and tax worksheets. Features marked "planned" or "coming later" are not yet available.

Not tax, legal or investment advice

Ledgehaven is not a CPA firm. Reports and worksheets are prepared from information you provide and are not audited or reviewed financial statements. You are responsible for reviewing and filing your own tax returns, or having a qualified professional do so.

Your responsibilities

Provide accurate and complete information, keep your login secure, and review the reports and worksheets we prepare.

Payments and funds

Ledgehaven does not hold client funds. Payments you collect are processed by Stripe under Stripe's terms and settle to your own account. Payroll, when offered, will be provided by a third-party payroll partner under its own terms.

Fees

Fees are set out in your plan or quote. We may change fees with advance notice.

Your data

You own your data. You may export it at any time. Our handling of your data is described in our Privacy Policy.

Acceptable use

Don't misuse the service, attempt unauthorized access, or use it for unlawful purposes.

Limitation of liability

To the extent permitted by law, Ledgehaven's total liability for any claim is limited to the fees you paid in the three months before the claim. We are not liable for indirect or consequential damages.

Termination

You may close your account at any time. We may suspend accounts that violate these terms.

Governing law

These terms are governed by the laws of the State of Washington.

Changes

We'll post updated terms with a new version number and ask you to agree again if changes are material.